New Meet Isabella · Your AI Review Responder

Never Lose a Customer to an
Unanswered Review Again

Isabella 👋 responds to every review instantly, keeps your rating climbing, and saves you 5+ hours a week — without you lifting a finger. Set up in 10 minutes.

Cancel anytime · no questions asked
Live demo · Try it yourself

Watch Isabella work — type any review.

Good, bad, or anywhere in between. See how Isabella responds in seconds.

John D. Customer review
2 weeks ago · for Bella Vista Kitchen
Choose your rating:
The pasta was incredible and our server Maria was so attentive. Only reason I'm not giving 5 stars is the wait time was a bit long on a Friday night. Will definitely be back though!
Response from the owner
The Team at Bella Vista Kitchen
Responded just now · via Isabella
Example response ↓
Thank you so much for the kind words — we'll be sure to pass your compliments along to Maria, she truly is one of a kind! You're absolutely right that Friday evenings can get busy, and we're actively working on improving our wait times. We can't wait to welcome you back for another bowl of pasta soon! — The Team at Bella Vista Kitchen
Powered by Isabella · Dine Replies

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Connects with the platforms your guests use
The problem

The review response struggle is real.

Manual replies don't scale. The numbers tell the story.

0%
of consumers read online reviews before choosing a local business
0 min
spent per review when GMs reply manually - every single one
Average across multi-location operators
0%
of consumers expect a response to their negative reviews
0%
of people changed their opinion of a business based on how it responded to a review
Features

Powerful features for modern restaurants.

Everything you need to make every guest feel heard - without lifting a finger.

Instant AI Response

Isabella replies to every Google review within minutes - personalized, professional, and always in your voice.

Latest: 5★ from Maria L. → reply posted in 2m 14s

Brand Voice Training

Isabella learns your restaurant's unique tone - warm and casual, polished and refined, however you sound.

Sign-off: "- The Riverside Grill Team" · Tone: Friendly

Sentiment Analysis

Auto-detect tone in every review and craft the right response - gracious for praise, accountable for complaints.

Detected: Negative · waitlist complaint → Escalated

Multi-Location Support

Manage every Google profile across all locations from one dashboard - with per-location voice and rules.

Connected: 12 locations · Synced: every 30 min
Why Isabella

Manual replies vs. Isabella.

The numbers make the decision easy.

Manual Replies Isabella ✦
Response timeHours or neverUnder 5 minutes, always
ConsistencyVaries by mood/staff100% consistent, every time
Hours spent per week5+ hours0 hours
Works while you sleep
Handles bad reviewsOften ignoredHandled with care, instantly
Google ranking impactMinimalActive improvement signal
CostGM's time = $$$$50/month flat
Brand voice accuracyInconsistentTrained to your exact voice
Scales with locationsGets harderSame effort, any number
Setup timeN/A10 minutes, once
No credit card required · Cancel anytime
Start My Free Trial
How it works

Super simple 3-step process.

From signup to autopilot in less than 10 minutes.

1

Connect your Google Business Profile

Secure OAuth integration with all your Google profiles - done in under 2 minutes.

2

Train your AI assistant

Use our smart defaults or let Isabella learn from your existing review history.

3

Activate autopilot mode

Sit back and watch personalized replies post automatically in your voice.

Customers

What restaurant owners are saying.

"

Saved my GMs 5 hours a week

I used to make all my general managers respond to reviews on their own. They wasted time not knowing what to say. Now with Isabella, I never have to worry about them.

B
Bill
Multi-location restaurant owner
"

Customers love it

At first I was skeptical that customers actually look at responses. Two weeks later I had multiple guests come up and thank us in person for responding to their concerns.

D
Dave
Restaurant owner
"

Couldn't be happier

We never replied to any reviews before, honestly. With Isabella, we moved up 3 spots in Google results in 3 months and increased foot traffic more than we expected.

J
Jill
Restaurant owner
Real results

What happens when Isabella goes to work.

From restaurants already on autopilot.

3 spots
Average Google ranking improvement

In 90 days of using Dine Replies — without any ads or SEO spend.

5+ hrs
Saved every week, per location

Time your GM gets back. Every single week. Forever. Starting day one.

0 → 100%
Review response rate

From completely dark to fully responsive overnight. Google notices. Customers notice.

Trusted by restaurants across the country
BADSONS Beer Co. SBC Restaurant & Brewery The Sitting Duck Tavern Bridge House Restaurant Founders House Ruby's New York Style Bagels
Pricing

Choose your plan.

Per-location pricing. No upsells. Cancel any time.

Essentials
$50/month per location
Perfect for 1–3 locations
  • Up to 30 responses / month
  • Professional AI responses
  • Social review reposting
  • Google integration
  • Email support
Start Free Trial
Enterprise
Custom
For 10+ locations
  • Dedicated account manager
  • Custom AI training
  • API access
  • White-glove onboarding
  • SLA & uptime guarantees
Talk to Sales
14-Day Free Trial
No Credit Card Required
Cancel Anytime, Instantly

We would rather earn your business every month than lock you in.

Let Isabella reply while you run the floor.

Start your 14-day free trial today. No credit card. Cancel anytime - no questions asked.

✓ 14-day free trial ✓ No credit card ✓ Cancel anytime
FAQ

Everything you want to know before you start.

No fluff. Just straight answers.

About the AI
Not at all. Isabella is trained on your restaurant's voice, your tone, your personality, even the way you typically greet regulars vs. first-timers. She does not use generic templates. Every response is written specifically for that reviewer and that review. Most restaurant owners say the responses sound more like them than what they would write themselves, because they are thoughtful and never rushed.
Isabella uses sentiment analysis to detect negative reviews and handles them with extra care, acknowledging the experience, expressing genuine concern, and inviting the guest back. We also have a system in place that sends you an email notification the moment a bad review comes in, so you are always in the loop and can address it with your team right away. Studies show that a well-handled bad review actually builds more trust with potential customers than no bad reviews at all.
Yes. You can set Isabella to auto-post (full autopilot), or to draft responses for your review before anything goes live. In practice, most owners switch to full autopilot after seeing a demo or hearing about the results other restaurants have had. The responses are that accurate and on-brand right out of the gate.
Setup & Compatibility
Dine Replies connects to your Google Business Profile, not your POS. That means it works regardless of whether you are on Toast, Square, Clover, TouchBistro, or anything else. As long as you have a Google Business Profile (which any restaurant taking Google reviews does), you are good to go. No POS integration needed.
Yes. Dine Replies integrates with 48 review platforms beyond Google, including the ones that matter most for restaurants: OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor. Due to platform restrictions, full autopilot responses on these sites are not yet available the way they are on Google, but we are actively working on a solution. In the meantime, all your reviews from every platform pull into one central dashboard. Your GM can open any review, and Isabella will generate a perfectly crafted response ready to go. All they have to do is click respond a couple of times. Most restaurants find it takes 10 minutes or less per week to keep up with everything outside of Google.
About 10 minutes. You connect your Google Business Profile, answer a few questions to train Isabella on your restaurant's voice and style, then flip on autopilot. There is no developer setup, no IT help required, and no long onboarding call. Most owners are fully live before they finish their morning coffee.
Not at all. If you can log into Google, you can set up Dine Replies. The dashboard is built for restaurant owners, not tech teams. There are no complicated settings, no code, and no ongoing maintenance. Once it is on, it runs itself.
Pricing & Commitment
Yes. Dine Replies offers a 14-day free trial with no credit card required. You will get to see Isabella respond to real reviews in your restaurant's voice before you spend a single dollar. Most owners are convinced within the first week.
There are two core plans. Essentials at $50/month covers up to 30 responses per month, great for most independent restaurants. Premium at $99/month gives you unlimited responses, ideal for busy locations or multi-location owners. Enterprise pricing is custom for larger chains. No contracts, cancel anytime.
No contracts, no cancellation fees. Dine Replies is month-to-month. You can cancel anytime from your dashboard. We would rather earn your business every month than lock you in.
Results & Trust
Yes. Google's algorithm actively rewards businesses that engage with their reviews. Restaurants using Dine Replies have seen their Google rankings improve by an average of 3 positions in 3 months. More responses means more signals to Google that you are an active, engaged business, which translates to showing up higher when hungry customers search nearby.
Completely. Dine Replies only accesses your public Google Business Profile reviews, nothing else. No customer payment data, no private account info, no internal systems. The connection uses Google's official OAuth, the same secure standard that every major app uses. Your account stays yours.
Absolutely. Most Dine Replies customers are single-location independent restaurants. At $50/month, it costs less than one hour of a GM's time, while saving 5+ hours every week. The ROI shows up fast: better ranking, more trust from potential guests, and hours back in your team's week.
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